Maathuis-Smith, Sandra Elizabeth, et al. “Obtaining High Retention and Completion Rates in a New Zealand ODL Environment: A Case Study of Strategies Employed by Information and Library Studies Faculty at the Open Polytechnic”. Journal of Open, Flexible and Distance Learning, vol. 15, no. 1, June 2011, pp. 31-45, doi:10.61468/jofdl.v15i1.14.