HENDERSON, Judith Ann. Supporting learners: The tension between institutional provision and learners’ expectations. Journal of Open, Flexible and Distance Learning, [S. l.], v. 10, n. 1, p. 26–35, 2012. Disponível em: https://jofdl.nz/index.php/JOFDL/article/view/115. Acesso em: 24 apr. 2026.